Any business serious about advancing their position and not becoming stagnant in this difficult economic climate will recognise the importance of creating a strong first impression with clients and customers.
A bad first impression can immediately compromise the confidence of those who you need to have confidence in you, and the service you provide, the most.
On first meeting a prospective business partner, your brain will subconsciously make a thousand split second instinctive decisions and you will be asking questions of yourself just as the person you are meeting will be asking them of you: are you someone to approach or avoid? Are you trustworthy? Do you have authority? Can you be trusted to the job? Are you capable enough to do it? The list of boxes to tick goes on and on!
With each brief encounter you are been evaluated. The first impressions you have made can be nearly impossible to reverse or undo, these meetings can set the tone for the rest of the relationship.
If you are proud of your business, which you most certainly should be, showcase that pride. A personalised mat, emblazoned with your company logo or slogan, is the perfect way to create a good first impression and illustrate that you take pride of what you do.
GMats 7 Top Tips For A Great Impression
Smile: Facial expression is important when it comes to making a great first impression. Your expression says the most about you in those all-important first couple of seconds.
Shake hands: The handshake is the universally accepted signal of professionalism, politeness and confidence. A good handshake is difficult to master; it needs to be firm enough to show that you mean business, hard enough so that you can come across as a cooperative and strong person but soft enough to not be perceived as a challenge of strength.
Introduce yourself: Although the person you are meeting is probably expecting the meeting, and will be fully aware of who you are, introducing yourself is still important and acts as a great ice breaker.
Speak clearly: There is little point in beginning a conversation if the person you are speaking to can’t understand what you are trying to say. What you say needs to be relevant and clear, otherwise it’s probably not worth saying.
Eye contact: You can be perceived as shifty and trustworthy if your body language is poor. A good way to ensure that you express yourself as trustworthy is to keep steady eye contact (but be careful not to stare!) of a few seconds, keep it relaxed!
Be Positive: Your attitude shows through in everything you do. Project a positive attitude, even in the face of criticism or nervousness. Maintaining an upbeat manner is a must as positivity and optimism ultimately leads to results!
Present Yourself Appropriately: It’s a no brainer that physical appearance matters. A business suit is always a good start for a business meeting, but smart every day wear is also crucial for keeping up appearances. Personal grooming is also important! Nobody likes that “just out of bed” look!
After creating that all important first impression, there is one thing left to do – let your company’s services speak for themselves!